Refund and Cancellation Policy

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Return Policy

Last updated: February 09, 2025

Thank you for shopping at Cimachinery.com.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply whether they appear in singular or plural.

Definitions

Your Order Cancellation Rights

You are entitled to cancel your order within 24 hours without giving any reason.

The deadline for requesting an exchange is 2 days from the date on which you received the goods.

You can notify us by:

We will refund you within 14 days after receiving the returned goods using the same payment method. No additional fees will apply.

Conditions for Exchange

Goods must meet the following conditions:

The following goods are not eligible for exchange:

Sale items cannot be refunded unless required by law.

Returning Goods

You are responsible for return shipping costs and risks. Please send returns to:

Metro Station, Near, Kanpur Rd, behind K. Mehra Clinic, Krishna Nagar, LDA Colony, Lucknow, Uttar Pradesh 226012

We recommend using an insured and trackable mail service. We cannot issue refunds without receipt or delivery proof.

If the goods were marked as a gift, you will receive a gift credit. If not, the refund goes to the original purchaser.

Contact Us

If you have any questions, contact us:

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